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Our Annual Maintenance Contracts are tailored to the client's
specific requirements and the type of system. This service is
provided for a fixed contracted period and covers:-
- Factory authorised repair
- Emergency care
- Preventive maintenance and warranty services, including extended
warranties for the same degree of protection after expiry of
the manufacturer's warranty
- On-site support as needed
Our repair facility is fully equipped to service all products
within and out of warranty supplied through us. It is manned by
qualified technicians trained on multimedia products and systems.
Through a well developed system for maintaining inventory control
of spares, we provide quick service to our valuable customers,
helping us in developing our group image with our principal’s
and competitors. We pay regular visits to our customers so as
to get regular feedback, which then enables us to accurately track
the performance of our equipments and also establish measures
ensuring the consistency in performance of those equipments. Through
feedback from customers, we are able to regularly communicate
the performance of newly launched equipment to our principals.
We want our customers not only to be satisfied with the product
and our services, but we also want them to be well informed of
the products they would be using, so that they know what’s
best for them. Thus we organize operational training programs
for all our new users.
With the rapid up-gradation of technology in the industry it
is becoming increasingly
imperative for us to advise our clientele on selection of effective
and suitable equipment for specific requirements. For the optimal
performance of different products, the group has diversified to
provide important services:
- Consultancy (Ergonomics)
- System Design & Integration
- Turnkey Solutions for Conference Rooms, Board Rooms and Auditoriums
and Command Control Centers
- Providing Cost Effective Solutions
- Training
- Conducting and launching Road Shows.
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